Advanced Best Practices - Avoiding Potential Biases: Duration in the industry The best experts have lengthy experience in their various fields, however, such experience can also cloud one’s perspective as to what is happening outside of the industry. Maybe they are steadfast in the old ways because they’ve been there for 30 years. Worked in one role Similar to the duration in the same industry issue. Maybe the key driver of growth / change in a business or industry is one that the expert does not regularly interact with. Maybe the expert only sees the outcome but not [...]
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So far Cid Andrews has created 14 blog entries.
Advanced Best Practices – Questions to Ask During Call Get to the why and the how behind the “what”. Dig deeper into the answers What evidence supports that point of view What informs that opinion? Generate creativity: What are some alternative ways that could be the case? Find the base-rate How widely held is your perspective? Why does your opinion differ from that of consensus? Tease out What is something about [topic x] that you believe that most people don’t agree with (Peter Thiel). What is something that most outsiders do not understand about industry x? What is [...]
Basic Best Practices Pre-Call Remember to bring a notepad and jot down notes, or type notes on computer. Prepare list of questions before the call, But leave room for flexibility Think of questions along the way that could be helpful Always better to have more questions that go uncovered, helps you think At beginning of call Give expert a bit of context, any information you can provide will help expert address your information needs more effectively Understand that confidentiality is often important Remind expert up front that you may need to interrupt them to steer conversation in right [...]
How to Conduct Research Interviews Preparation: Have questions prepared beforehand with clearly worded phrases and allowing for open-ended responses. In line with the legal compliance signed off on, acknowledging both you and the expert will not discuss anything confidential or proprietary – make sure your questions do not ask about sensitive information. Have a way to take or record notes to best transcribe the conversation. Interviewing: Explain the purpose of the interview. Address terms of confidentiality, such as who will get access to what is discussed during the interview, and how responses will be used. Just as in [...]