For branded portfolios & management companies
Real-Time Revenue Intelligence for branded portfolios and management companies.
Built for the way Pyramid, Aimbridge, HEI, Highgate, Concord, Davidson, and Crescent actually run hotels — operating under Marriott, Hilton, Hyatt, IHG, Choice, Wyndham, and Radisson flags. Portfolios, regional structure, brand standards, procurement cycles, and data security reviews.
Why branded operators will choose DeepBench
Five reasons this fits your operating model.
PBX ingestion, not guest-facing deployment
We don't touch the guest call experience. We don't require a PMS integration. We don't trigger a brand-IT review for standard deployments. We ingest recordings you're already capturing — and turn them into revenue.
Brand-standards compliance, layered in
Call rubrics are configurable to match Marriott BSA, Hilton LightStay, Hyatt Care, IHG IBP, or your management company's internal standards. Findings are dollarized AND tagged against the brand standard they support.
Portfolio rollup, regional drill-down
Regional VPs of Ops see ROS trending across every property they oversee. GMs see their property. FOMs see their shift. Agents see their own coaching feed. One platform, four roles.
Procurement-ready
MSA, DPA, SOC 2 roadmap in progress, SSO on the Enterprise tier, data-residency controls, configurable retention, automatic PII redaction. Documentation prepared for corporate IT review at major flags.
Deployed alongside your existing stack
DeepBench complements — not replaces — the tools you already pay for: Opera, Sabre SynXis, Amadeus, IDeaS, Duetto, Cendyn, Revinate, Medallia, Agilysys. We sit on top of the one data source none of them analyze: the call.
Training that compounds
Every finding becomes a coaching action. Every coaching action feeds into an individualized training plan per agent. Over time, DeepBench becomes the hospitality L&D layer for front-line revenue roles.
Portfolio-scale intelligence
One property at a time — or an entire portfolio at once.
How a pilot works
A four-step engagement model — designed for how portfolio ops actually buy.
01
30-minute intro
With the VP of Ops or Revenue. We bring published hospitality benchmarks; you share portfolio shape.
02
Pilot on 3–5 properties
90-day pilot window. Deploys in under 3 weeks per property. Configurable rubrics per flag.
03
Pilot review
ROS lift, dollarized opportunity capture, coaching adoption. If the numbers don't land, the MSA terminates.
04
Portfolio rollout
Typical cadence: 20–40 properties per quarter. Regional dashboards, SSO, and per-brand rubrics configured during rollout.
Book a portfolio demo
20 minutes with the founder.
We’ll walk through the regional dashboard, brand-standard rubric configuration, and our current SOC 2 and data-security documentation. If there’s a follow-up in the 48 hours after, we’ll bring your brand-ops or procurement contact into the loop.
Let's talk portfolio.
20-minute intro. No procurement paperwork to start.